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Read our COVID-19 Statement and Risk Assessment here

Care By Us centre of excellence

All of our carers are fully trained in house and to a very high standard. Our training begins with a 3 day induction course, followed by E-learning covering the 15 “Care Certificate” standards, and online stroke training, all of which applicants must complete and pass before working as unsupervised carers with Care By Us. The induction course and Care Certificate cover the following:

  • GDPR (General Data Protection Regulations)
  • Personal Care
  • Reablement
  • Dementia
  • Long Term Conditions
  • Medication
  • Manual Handling
  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centered way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control


Once initially trained, our carers undertake mandatory annual refresher training. We also offer and support carers through specialist training courses both internally, externally and online. These include but are not limited to:

  • Virtual dementia training
  • Autism
  • Epilepsy
  • Gastronomy feeding (PEG)
  • Mental Capacity Act/ DOLS
  • Senior carer training
  • MAPA training (Management of Actual and Potential Aggression)