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Our Centre of Excellence


All of our carers are fully trained in house at Care By Us, to a very high standard. This programme commences with standard induction training, which all applicants must complete and pass before working as carers with Care By Us. We train  the Care Certificate which covers the following 15 standards:

  • Understand Your Role
  • Your personal development
  • Duty of care 
  • Equality and diversity 
  • Work in a person centered way 
  • Communication 
  • Privacy and dignity 
  • Fluids and nutrition 
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults 
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety 
  • Handling information
  • Infection prevention and control

Once initially trained, our carers undertake an ongoing training programme that includes:

  • QCF (previously NVQ) Opportunities
  • Mandatory Refresher Training Courses as follows:
    • Food Hygiene and Control
    • Health and Safety
    • Medication
    • Mental Capacity Act/ DOLS
    • Moving and Handling
    • Safeguarding

We also offer, and support our carers through, specialist training courses both internally and externally. These include:

  • Autism
  • Challenging Behavior
  • Epilepsy Awareness 
  • Palliative Care (internal courses – and Distance learning extension courses)
  • Gastronomy Feeding (specific to the PEG site of individual Service Users and arranged with District Nurses, Nutricia Nurses and Abbots Nurses)
  • Senior Carer Training
  • Working With Children
  • Diabetes Awareness
  • Stroke Awareness
  • MAPA Training (Management of Actual and Potential Aggression)