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FAQs

 

How do I become a carer?

Firstly, you will need to complete an application form which will include providing two up to date references. Next we will interview you and if you are successful we will complete a Disclosure & Barring Service (DBS) form with you. The cost to go through a DBS check will be your responsibility and the check is mandatory.

What training do I receive?

We offer full training to all new carers at Care By Us. This training does not stop at our induction training, we offer many opportunities to progress your career in care. At Care By Us, we are committed to progressing our carers careers.

How do I know if I’m doing a good job?

Very quickly, the feedback we will receive from our existing carers and clients and your experience in the field will tell us all whether this work is for you. In addition to regular reviews by our in-house Care Services Manager we do spot checks, competence reviews and appraisals. These are not tests designed to catch you out but rather to help and support you and enable you to do your job better and in line with Care By Us standards.

Carers and cars

Due to our carers using their own cars to travel between the Service Users homes, it is mandatory that you have business insurance on your car. If you do not have this, you may not be covered if you have a collision whilst out caring. It is usually free to change your insurance to include business use, just contact your insurance company and let them know you will be using your car for work purposes You will be asked to produce your insurance documentation at your interview with Care By Us.